Rent is typically due from tenants on the first of the month. Once received and cleared in the property account, all property expenses are paid. Any remaining funds, minus a reserve for the property, are then disbursed to the property owner by the end of the month.

Our team thoroughly evaluates maintenance issues before sending out any service providers. This is because tenants and landlords might have different interpretations of certain issues, such as what constitutes a flood. By asking detailed questions before proceeding with work orders, we ensure clarity and appropriateness of response. Additionally, if a work order is estimated to cost more than $500, we always consult with the property owner first, unless Vacants PM identifies the situation as an emergency.

At Vacants PM, we conduct an annual inspection of both the interior and exterior of the property, as applicable. This inspection focuses on documenting general wear and tear, checking life safety equipment, and verifying the condition and functionality of appliances. This is an additional expense to the property.

Vacants PM has partnered with a paralegal firm to aid in the delivery of legal documents, which covering issues such as rental arrears and property damage. The costs for these paralegal services are charged back to the property.

We have partnered with Buildium, a leading ad syndication platform in the industry, to market our units. We can list our properties on Kijiji, Property Guys, Zillow, apartments.com, REW, and Rental Beast. Additionally, we have the capability to advertise on Facebook Marketplace and Rentals.ca.